Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are seeking a Strategy & Operations Lead to drive data strategy and operational efficiency within our sales organization. You will assist sales teams with outstanding company data, support partners as a consultant, implement data solutions A proven ability to deliver insights that influence business outcomes. You’ll collaborate across teams to optimize processes, build executive-level content, and support strategic data initiatives as well as have excellent people management skills to manage a highly qualified team of analysts. In this role you will drive strategic decisions, GTM design, business planning, sales optimization, and operational excellence. This position is an individual contributor role reporting to the Sr. Director, GTM Strategy & Operations. Responsibility Manage query, extract, and analyze datasets from systems like Snowflake, Tableau to evaluate sales performance and pipeline health Derive actionable insights from complex data and present findings to collaborators Build scalable data solutions to provide clean and accurate company and contact master data Build content and decks for division and executives regarding data solutions and impacts Monitor and report on data quality health Write policies and standard operating procedures to clean the data Partner with sales, partner and marketing operations & leadership to provide the solutions through clean and accurate data Build and refine operational models to support annual planning Work with cross-functional teams, including Marketing, Sales Development, Product, Sales and Finance, to align on strategies and achieve shared objectives Partner with leadership to deliver data-driven insights in executive-level presentations and dashboards Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years in Sales Strategy, Sales Operations, or a related field, preferably in SaaS or technology industries Proficiency in SQL (experience with Snowflake preferred), advanced Excel modeling, and BI tools such as Tableau, Looker, or Power BI Familiarity with pipeline KPIs, sales processes, and marketing metrics Demonstrated ability to create and deliver executive-level decks with a focus on storytelling and data visualization Proven experience identifying and implementing operational efficiencies to optimize data workflows Bachelor's degree in Business, Economics, Data Analytics, or a related field Preferred Strong ability to analyze large datasets and transform them into actionable business insights Deep understanding of sales and marketing metrics, data management, and data clean up processes Strong analytical, troubleshooting, and problem-solving skills Salesforce and other GTM Systems experience Familiarity with CRM systems (e.g., Salesforce) and sales analytics tools Familiarity with MDM (eg Reltio) Experience with SQL, Snowflake, Tableau Strong project management skills with the ability to balance multiple priorities effectively Strong people management skills Excellent executive presence with demonstrated ability to build digestible messaging executive Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-SL2