At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Responsible for overseeing and optimizing the performance of the organization’s external vendors and suppliers. This role involves developing and implementing performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals. The Vendor Performance Management Expert works closely with procurement, supply chain, and other internal stakeholders to ensure that vendor relationships are managed effectively, risks are minimized, and value is maximized

DUTIES AND RESPONSIBILITIES:

Uplift vendor performance by developing performance framework that is more aligned to the desired outcomes for the functions outsourced to vendors

Support vendor relationship by ensuring performance compliance with contractual standards and within standards established by NTG / Globe

Co-develops and implements performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals.

KPIs:

Vendor Performance Plan

Vendor Compliance 

TOP 3-5 DELIVERABLES:

Vendor Performance Management Framework

Vendor Performance Metrics

Maintain comprehensive records of vendor performance, contracts, and communications working with Shared Service and NAI Departments

And all other deliverables related to the strategy formulation, and execution and key strategic initiative

SKILLS:

Soft:

Good communication skills

Analytical skills

Stakeholder management

Hard:

Strategic thinking

Project Management

Change Management

Finance Acumen

Certification/License: 

Six Sigma Certification

Balanced Scorecard Professional Certification

Project Management Certification

Change Management Professional

COMPETENCIES:

Core Competencies: Stakeholder management, Performance Analysis and Optimization

Support Competencies: Strategy Execution

Developmental Competencies: Change Management, Project Management

HIRING REQUIREMENTS:

Educational Qualifications:

Bachelor's degree in Business Administration, Management, Economics, Finance, Engineering, or a related field is usually required

Work Experience:

Developed and implemented a vendor performance management framework, including key performance indicators (KPIs) and performance scorecards, leading to an improvement in overall vendor compliance rates

Conducted regular performance reviews with key vendors, identifying areas for improvement and working closely with vendors to develop and execute performance improvement plans.

Collaborated with cross-functional teams to ensure vendor management practices aligned with organizational objectives and compliance requirements.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.