Posting Details Job Title Student Accounts Director/Bursar Department FINANCE OFFICE Position Number FP137A Location Norfolk, VA Job Summary The Student Accounts Director/Bursar works to develop and implement short- and long-range departmental goals, objectives, policies, and operating procedures. The position leads the Student Accounts, Third Party Billing and Cashiering staff; manages the programs administrated by the offices; develops and implements new initiatives and ensures compliance with rules and regulations that govern federal state, and institutional student aid programs, privacy of data, taxation, and collection practices. The position works collaboratively with the Registrar and Financial Aid partner offices to develop strategies and lead efforts to improve the student customer service experience. Position Type FullTime Type of Recruitment General Public Minimum Qualifications • Master’s degree in accounting, finance, business or related field (or a combination of education and experience that equates to an advanced degree). • Demonstrated supervisory skills with the proven ability to manage large, multi-functional teams, building on efficient and positive office culture and empowering teams to provide the highest levels of customer service. • Strong project management and organizational skills to include ability to multi-task, organize, prioritize and follow multiple projects and tasks with competing priorities through to completion with attention to detail and within specified deadlines. • Demonstrated ability to analyze problems, identify solutions, and take appropriate action to resolve problems using sound judgement and decision-making processes and to maintain strict confidentiality related to sensitive information. • Understanding of fmancial principles and internal controls and demonstrated ability to apply those principles in an operational environment. • Thorough knowledge of AIR technology systems, as is an understanding of TouchNet, FlyWire (or related technologies). • Strong customer orientation while using diplomacy and discretion in all interactions. • Excellent interpersonal oral and written communication skills with the ability to work effectively with campus partners and collaboratively as a team. • Propensity to thrive and flourish in a rapidly changing environment, energized by the opportunity to offer a consistent and disciplined approach to new challenges. • Relevant professional experience (typically, eight or more years) in student accounts, financial aid, or accounting related area. • Experience as a leader, providing vision and clear communication of vision at varying levels of the university and division. Preferred Qualifications Conditions of Employment This position is required to file a Statement of Economic Interest upon hire. Job Open Date 05/10/2024 Open Until Filled Yes Application Review Date 05/28/2024 Job Close Date Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy. Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*).