**9459BR** **Position Title:** Student Employment Office Assistant **Organization:** Office of Co-op Education & Career Services **Job Responsibilities:** + Greet and answer questions from students, parents and supervisors who visit the office. Direct to appropriate department or person for response or resolution if necessary. + Complete student I9 appointments in pleasant and efficient manner, paying attention to employment start dates, the authenticity of documents and making sure students know the next steps required for employment. + Forward office emails to appropriate staff members for completion or follow-up. This includes student employment forms sent to our email by staff members and supervisors requesting changes in student records + Create a positive office atmosphere by providing exceptional customer service to all who interact with us. This entails making sure an individual’s concerns are met with empathy and a desire to aid them, as well as making sure individuals feel safe to ask questions. + Other various office tasks as assigned, such as sorting papers, spreadsheet creation, and note taking during meetings. + Administrative tasks to include answering phones, responding to emails, filing, printing, copying, attending meetings, etc. as needed **FLSA Category:** Non-exempt **Requisition Number:** 9459BR **College/Division:** Provost **Required Application Documents:** Cover Letter, Curriculum Vitae or Resume **Employment Category:** Fulltime **Additional Details:** In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. **Required Minimum Education Level:** HS, GED **How To Apply:** In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. **Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :** 113H **Required Qualifications:** + 1-3 Years related experience + Ability to manage multiple projects simultaneously + Customer focus + Verbal and written communication skills + Ability to prioritize workload **Preferred Qualifications:** + Proficient in Microsoft Office, Excel, PowerPoint as well as phone systems and office tools. **Department/College Description:** Student Employment Office is responsible for administrating all aspects of on-campus employment as well as developing, implementing, and enforcing the university's policies and procedures. Through developing a strong relationship between supervisor and student employee, we believe there will be a great achievement in the professional development for on-campus jobs. **Shift:** Day **What do we believe at RIT?:** Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few). **Work Location:** Henrietta Campus — 100% **Job Summary:** **_Please be advised that this position is temporarily funded with the anticipated end date of February 1, 2026. The position may be extended, depending on funding availability._** To assess, answer and direct questions from students, prospective students, supervisors, parents, RIT staff and faculty and employers about on campus jobs and policies. Provide appropriate answers or determine the appropriate staff member referral or action to be taken. Aid office staff in day-to-day duties, including I9- Completion, answering phone calls and other clerical work. **Hourly/Salary Minimum:** 16 **Hourly/Salary Maximum:** 23