There is an immediate opening for a Student Help Desk Coordinator in the East Irondequoit Central School District at East Irondequoit Middle School. This is an 8-hour per day position and the work hours are Monday – Friday, 7:00 AM – 3:30 PM. Duties are, but not limited to, the following: + Provide daily technical support to staff and students at the high school as needed + Setup and provide replacement devices to students as needed + Track and reconcile Device Protection Plan payments and incident reports for device damages + Provide input and training for Student Helpdesk Boot Camp + Work closely with the IT Department to manage student helpdesk workflow, troubleshooting, and training + Triage advanced problems to the IT Department as needed + Assist with device collection and handouts for payment processing Job Qualifications High School Diploma or Equivalent Previous experience working with IT and children preferred. Application Deadline:01/17/2025 Job Number: Student Help Desk Coordinator 2024/25