Student Services Specialist* Bookmark this Posting Print Preview | Apply for this Job Posting Details Posting Detail Information Posting Number S02829 Position Title Student Services Specialist* Internal Position Title Student Services Specialist* Department TRiO-Student Support Services Position Type Staff Job Family Specialist Job Summary The Student Support Specialist develops relationships with students, CLC departments, and faculty to create a climate of inclusiveness to support the diversity of TRIO -Student Support Services ( TRIO - SSS ) Scholars. Under the supervision of the Manager, TRIO - SSS , the Student Support Specialist is responsible for managing a caseload of students, assisting with coordinating TRIO - SSS programming and recruiting students. *This is a grant funded position; continued employment in this position is based on external funding sources. Why choose the College of Lake County for your next opportunity? CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLC’s relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years. CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth. Required Qualification(s) + Bachelor’s degree in any field with related work experience. + Minimum of one (1) year work-related experience + Knowledge and understanding of African American and Latinx cultures and low-income first-generation college students. + Excellent oral and written communication and interpersonal skills. + Knowledge and working ability with computers and software. + Ability and willingness to maintain confidential information. + Ability and willingness to work limited evenings and Saturdays. + Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work Desired Qualification(s) + Understanding of TRIO programs and concerns facing program eligible students; ability to work with diverse populations. + Master’s degree in education, human services, social work, psychology or related field. + Previous experience working with high school/college students. + Bilingual in Spanish and English Posting Date 09/22/2024 Closing Date 10/06/2024 Expected Start Date 10/31/2024 Special Instructions Summary *This is a grant funded position; continued employment in this position is based on external funding sources. Pay Rate $20.52/Hr. Full-Time/Part-Time Part-Time Location Grayslake Total Hours per week 25.00 Work Schedule Monday through Friday,10am-3pm Some evening and weekends depending on the needs of the department Interview Process Requirements Presentation, Writing Samples EEO Statement The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. Summary of Essential Functions Student & Customer Service 70% 1) Maintain and manage a student caseload with intrusive guidance 2) Support students with setting academic and career goals 3) Assist students in identifying areas of strength and improvement as it relates to academic, personal and social behavior 4)Build collaborative relationships with CLC departments and faculty to communicate and monitor student academic progress 5)Refer students to appropriate resources including Financial Aid Office, Tutoring Center, Career and Job Placement Center and Counseling and Psychological Services 6) Maintain participant records and document student contacts by objective and subjective indicators 7) Track student progress toward completion and transfer 8) Assist students with completing financial aid applications and understanding financial aid policies and procedure 9) Assist in annual reporting process Project Leadership 20% 1) Arrange and attend learning enrichment activities planned for students, including cultural experiences, seminars, college visits and workshops sessions on career planning, transferring, and financial aid 2) Create, plan, and present a portion of workshops and seminars for students 3) Assist in the coordination of the peer mentoring program Other 10% 1) Assist in identifying students to participate in the program 2) Attend professional development seminars and workshops to gain information and knowledge applicable to improving the TRIO -Student Support Services program and to learn recent trends in supporting student success 3) Assist in annual reporting process 4) Perform other related functions Posting Specific Questions - supplemental questions Required fields are indicated with an asterisk (*). + * Do you have a Bachelor's degree or higher? + Yes + No + * Do you have a minimum of one (1) year work-related experience? + Yes + No + * Do you have knowledge and understanding of African-American and Latinx cultures and low-income first-generation college students? + Yes + No + * Do you have an understanding of TRIO programs and concerns facing program eligible students; ability to work with diverse populations? + Yes + No + * Do you have previous experience working with high school/college students? + Yes + No + * Are you bilingual and proficient in Spanish and English? + Yes + No Applicant Documents Required Documents + Resume + Cover Letter + Unofficial Transcript 1 Optional Documents + Unofficial Transcript 2