Position Title:Student Services Specialist I - Economics Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor’s degree Preferred Qualifications:Experience in a student-facing role in higher education, Experience mentoring, advising, or guiding students in a professional or volunteer capacity. Experience in agriculture-related field. Experience providing administrative support, data entry, or clerical support in an office environment. Job Description: The Economics Department in the College of Agriculture and Life Sciences and the College of Liberal Arts and Sciences invites applications for a Student Services Specialist to join a dynamic team supporting a wide range of departmental activities. The specialist will be the primary point of contact for the undergraduate office, welcoming visitors, addressing inquiries, and guiding them to the appropriate person or location. The specialist fosters student engagement by sharing campus and community resources, providing guidance, and connecting students with campus services. They also collaborate with advisors and a recruitment committee for Agricultural Business and Economics, engaging with prospective students and families and implementing new initiatives. Additional responsibilities include operational support for advising teams and departmental functions, maintaining records, managing course offerings and materials, assisting with learning communities, and supporting student organizations. Administrative duties involve creating visual displays, facilitating transitions to systems like WorkDay Student, ensuring compliance with university policies, and providing support for faculty and events. The ideal candidate will demonstrate strong skills in communication, organization, project management, time management, problem-solving, and planning. This position offers a unique and exciting opportunity to work directly with highly engaged and motivated students, serving as a central figure in their academic and personal success. Students in the department are not only fun to work with but also bring energy and enthusiasm to every interaction, making the role incredibly rewarding. The position is at the heart of activities that shape student experiences, from recruitment to engagement, allowing the specialist to make a meaningful impact on their growth and success. Additionally, the undergraduate office fosters a collegial and supportive atmosphere where faculty and staff enjoy working together, making this a vibrant environment where staff contribute to important, student-centered work. The Economics Department is one of the few nationwide that integrates general economics and agricultural economics within a single unit. Established in its current form in 1930, the department boasts a long history of excellence in scholarship and education. Through a robust cooperative extension program, the department provides essential information and decision-making support to the citizens of Iowa. With nearly forty faculty members, the department is committed to excellence in the creation, dissemination, and application of economic knowledge. Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Level Guidelines• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode• Works on problems and issues of somewhat limited scope• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate• May lead projects of limited scope and complexity• May provide guidance to students Appointment Type:Regular Number of Months Employed Per Year:12 Month Work Period Time Type:Full time Pay Grade:PS805 Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program Original Posting Date: January 9, 2025 Posting Close Date:January 19, 2025 Job Requisition Number:R16202 By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu . If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 . General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.