The W. P. Carey School of Business Undergraduate Programs Office is committed to the success of our students during their time at ASU and beyond. We are looking for service-oriented individuals who are committed to serving a diverse student body and can incorporate a “Business is Personal” attitude. Successful candidates will have strong technical and organizational skills, a “How can I help?” approach, excellent time management skills, and be able to work independently as well as collaboratively.

Student Support Specialists are a specialized team within the Undergraduate Advising Office that jumps in and is willing to help out whenever and wherever is necessary; this includes handling all incoming calls and emails for our undergraduate advising office, working independently with students in-person as they enter the advising office, assessing and researching transfer credits, attending Camp Carey, assisting with new student orientations, and attending W. P. Carey Convocations. In addition, candidates must be comfortable with change and be able to adapt quickly. 

Days and Schedule: Work hours commensurate with the Undergraduate Programs Office hours: Office is open Monday through Friday from 8:00 am – 5:00 pm. Schedule may include some evening and weekend hours based on office events. 

Full-TimeASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.OpenUse cognitive ability to provide students with an understanding of policies, procedures, and requirements of various degree and certification programs within the school of business, as well as ASU wide policy and proceduresCommunicate effectively, to develop and update advisement materials in various formats (electronic, hard-copy, etc.)Coordinate and present information to current and prospective students, parents, and visitorsRapidly learn, adapt, and effectively utilize new technology, practices, policies, and methodsEmbody a, “How can I help you?” mentality and be embedded in a “Business is Personal” cultureWork with students independently as well as a large team environmentWork extended hours, including evenings and/or weekends as needed

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options

Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. 

Bachelor's degree in field appropriate to area of assignment AND one year of administrative and appropriate program experience; OR, Five years of progressively responsible administrative and appropriate program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

This is not a grant funded position and is not contingent on future grant funding.