Style Advisor ( **Job Number:** STY000003 ) **Description** + Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers. + Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team’s fashion expertise. + Demonstrate superior store knowledge to be able to understand customers’ concerns and quickly determine solutions with limited supervision. + Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs. + Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers. + Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles. + Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers. + Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration. **Qualifications** + Bachelor’s degree in Fashion Design, Fashion Styling or a related field + 3 years of experience in fashion retail and customer service + Proficiency in MS Office + Fluency in English + Relationship Building: level 2 + Customer Focus: level 3 + Planning and Organizing: level 2 + Communication Skills: level 3 + Commercial Understanding: level 2 + Attention to details: level 3 + Cultural Awareness: level 2 **Organization** : Massimo Dutti **Primary Location** : United Arab Emirates-UAE, Dubai, The Dubai Mall **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** STY000003