Why join us?
MSS Operations Strategy and Change is a dedicated team of 'change experts' that help plan, design and deliver the implementation of change initiatives for MSS Operations. Combining our change expertise with operations knowledge and network, we work hand in hand with the business and delivery partners globally to lead, manage and deliver the digital transformation goals. We adopt a structured approach and offer a number of value-add services from ideation, initiation, right through execution and closure.
We are a trusted partner to MSS Operations in leading the digital transformation initiatives across multiple functional product and asset classes, delivering key strategic, regulatory and optimization outcomes.
What you’ll do:
The role holder will
Provide SME knowledge on key projects of the Clearing and Settlement programmeIdentify and implement improvements in existing End to End processes for the Clearing and Settlement UtilityPartner with senior stakeholders in Operations and Product on the identification of opportunities which align to the Operations vision and Product roadmap to deliver both operational efficiencies and improve the client experience.Partner with the Product Delivery and IT teams on the design and implementation of programme solutionsAssist in executing transition for clients into new Product which includes asset transfers, client static validation, onboarding requirements assessment and completing transition for clients with legacy models.Highlight risk and dependencies proactively which impede programme delivery.Assist in go live activities including client issue management.Impact on the Business:
Deliver the outcomes of Rubix across the 7 C’s of Colleague, Client, Cost, Capacity, Commercial, Control and ClimateRubix will transform the operating model for Clearing and Settlement and for the Custody businessThe programme will enable a more efficient and scalable model which will improve the client experience whilst enabling future business growth.Active Engagement with Customers / Stakeholders:
Operations senior management teamSenior Product owners within the Securities Services businessProgramme and project leadsVendor and IT teamsCentral Change PMO and Risk StewardsTeam Work:
Work in a collaborative manner with key stakeholders with key partners in the value stream across Securities Services Product, Product Delivery and IT.The team is global in nature so whilst some of the activities will be completed in person in Kuala Lumpur, there will be a need to work as part of the global team spanning multiple Custody operating locations.Management of Risk:
Strong awareness of the factors which might lead to financial loss and those mitigating controls to prevent such losses.Strong awareness of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerations.Appropriate capture and escalation of key risks issues relating to the delivery of the individual projects, taking action as appropriate to mitigate the risks from preventing successful delivery.Observation of Internal Controls:
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.