Overview Sugarloaf Mountain Resort is seeking a detail and customer service-oriented individual to join our Lodging team as our Director of Resort Housekeeping. The Director of Housekeeping is responsible for the daily operations of the housekeeping, laundry, and janitorial divisions for the Sugarloaf Mountain Hotel and our resort’s condo/private home vacation rentals. This role works directly with the team to ensure that guestrooms, public spaces, and common areas are clean and maintained under our resort standards. This full-time, year-round salaried role is benefit eligible and comes with great job perks in addition to working with a fun and supportive team. This is a great opportunity for a career minded team player with management experience in the field and a passion for providing a superior quality product. If this sounds like the right fit for you, please apply today! Responsibilities Provide leadership to oversee the housekeeping and laundry team managers, supervisors, and staff members. Hire, train, develop, assess, schedule, coach and empower staff to achieve and exceed the department's goals. Support and supervise an effective inspection program for guest rooms and public spaces Oversee the preparation of the daily housekeeping team assignments checklists and implement standards to meet goals. Manage the finances of housekeeping and laundry operations including labor, scheduling, budgeting, inventory controls, data and reports. Remain on property until all necessary rooms are clean and property management system is updated, team has finished daily assignments. Participate in corporate/departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Ensure compliance with company policies and procedures. Perform other duties as assigned or required by the position or assigned by the GM/and VP of Lodging. Qualifications The ideal fit for this role will: have at least 2 years of experience in a housekeeping lead position or in a lead role in a related lodging field be able to work a flexible schedule driven by guest volume and needs work well with a team and have strong leadership skills be detail and safety oriented Sugarloaf Team Member Benefits include: Free lift pass for skiing and/or riding (at all Boyne Resorts) Discounts at resort F&B and retail locations as well as ski/snowboard lessons and rentals Access to Nordic trails and discounted equipment rentals at our Outdoor Center location Access to natioanlly ranked Golf Course and lift accessed Mountain Bike trail network Discounted passes at partner resorts Access to affordable, local employee housing Eligibility for end of season loyalty bonus (summer and winter) Full-time, year-round team members are eligible for medical benefits, a 401K and HSA with company match, and paid time off