This position is responsible providing a high quality catering service for Suites and Luxury Boxes to achieve customer satisfaction and retention. POSITION RESPONSIBILITIES: + Be at work and in proper uniform according to the scheduled time + Follow instructions for each event as given by the Premium Services Coordinator and/or Banquet Manager + Assist with collecting all banquet equipment to include flatware, china , glassware and serving pieces needed for each event + Assist with preparing garnishes, beverages, condiments and breads + Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc. + Assist with preparation and set-up of event room when necessary + Attend pre-function meeting and briefing of event details + Provide friendly and courteous customer service at all times + Remain at assigned station and perform duties as assigned according to each event + Report any customer concerns and/or complaints to manager + Breakdown equipment after each event + Clean and return serving pieces to proper storage area + Adhere to strict grooming standards and policies of company + Perform other duties as assigned and deemed necessary + Maintains proper grooming and dress code standards SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND /OR EXPERIENCE + High School Diploma or GED + Minimum of one (1) year of work experience in service-oriented environment SKILLS AND ABILITIES + Must have ability to follow directions and effectively perform the work + Must have a pleasant personality and a neat appearance + Positive, customer service oriented attitude at all times + Strong knowledge of sanitary practices + Work ethic encourages strong urgency and quality in a team environment + Ability to work with other staff members in the facility + Ability to undertake and complete multiple tasks + Strong Attention to detail + Ability to work flexible hours including nights, weekends and holidays PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . While performing the duties of this job, the employee is regularly required to move around the facility, as well as stand for long hours during events. This position may require work inside or outside of the building, as needed by events . This position requires stooping and lifting; must be able to lift and/or move up to 50 lbs. NOTE The essential responsibilities of this position are described under the headings above . They may be subject to change at any time due to reasonable accommodation or other reasons . Also, this document in no way states or implies that these are the only duties to be performed by the employee This position requires a criminal background and credit check. TO APPLY: P lease go to the Employment page of dcucenter.com and apply thru the job-specific link : https://www.dcucenter.com/about-dcu-center/employment/ To be considered for any open position, you must complete the application proc ess completely through the link provided . Applicants that need reasonable accommodations to complete the application process may call 508-929-0114. HR Manager DCU Center 50 Foster Street Worcester, MA 01608 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages W omen, Minorities, Individuals with Disabilities and protected Veterans to apply . V EVRAA Federal Contractor