Location: Frisco, Colorado
Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.
Job Title: Woodward Copper Action Sports Camp Snow Coach Supervisor
Job Status: Seasonal
Compensation and Benefits:
Compensation: Proposed hiring rate of $2,172.50 to $2,276.92+ biweekly amount, actual pay will be adjusted based on experience.
Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available
Job Summary:
This position supervises the daily operation of the Woodward Copper summer camp. The Coach Supervisor is responsible for supervision of the on snow coaching staff, campers, and daily operation of camp.
The Woodward Copper Summer Action Sports Snow Coach Supervisor will be responsible in assisting coaches in overseeing each group of campers and tending to their unique needs.
They will have responsibilities including:
training staff
monitoring coaches
monitoring campers
assisting coaches with camper skill development and progression
managing visiting pros and their on-snow activities
ensuring camper and employee safety on snow
quality control of experiences (employee and camper)
coach performance evaluations
This individual will be responsible for both Ski and Snowboard Coaches will each have a group of approximately 6 to 10 campers of a similar age. The Action Sports Snow Coach Supervisor will assist the coaches to ensure smooth daily transitions.
The Action Sports Snow Coach Supervisor will communicate with the Counselor Supervisor, Office Supervisor, as well as the campers, coaches and medical staff when necessary, to ensure any physical and psychological needs are attended; e.g., daily medications, challenges during instruction or room. They will convey important communication to the Office Supervisor, as well as coaches/day Counselor Supervisor and medical staff, when necessary, to ensure campers needs are foreseen, understood, and dealt with appropriately, (e.g., homesickness, peer challenges). They will be responsible for all on snow activities and work with terrain park crew to ensure the best build for progression and safety. The Action Sports Snow Coach Supervisor will also be responsible for safety when there is inclement weather.
They will be an Integral part of all-around camp life. They will be responsible for knowing where the coaches are at any time during their shifts. They will be responsible for monitoring larger groups of campers during mealtimes or other times as deemed necessary by the Operations Manager. The Action Sports Snow Coach Supervisor will schedule and train the Coaching staff as needed for assistance with camper recreation.
Days and hours may vary but will include weekends and holidays. Good written and oral communication skills, computer skills, and team player attitude required.
The Action Sports Snow Coach Supervisor is a full-time seasonal position and is responsible for the management and supervision of approximately 20-26 employees. Days and hours may vary but will include weekends and holidays. Must be able to work in all camp environments within a variety of day and evening hours. Good written and oral communication skills, computer skills, team player attitude, and cash handling skills required. Minimum 2 years previous operational management and/or supervisory experience required. Candidates must be available to work the entire summer camp season including prep and break down from Start of May to end of August.
Essential Duties and Responsibilities:
Coordinate all camp on snow programs
Communicate camper information to Management and Counselor staff in a professional, discreet manner
Supervise the monitoring of campers’ physical whereabouts
Participate in recreation activities enthusiastically
General maintenance and cleaning of all camp facilities including but not limited to the Barn, the Cage, the EDGE, etc.
Drive campers safely in a 15 passenger van
Maintains a positive attitude in an 8-10+ hour day, and on stressful high volume days, in order to uphold the highest standard of professionalism (including appearance and behavior at all times) as a member of the Woodward Copper staff.
Demonstrates an understanding and proven performance in controlling expenses and payroll in relation to business volumes including Workday sign off.
Maintain a positive relationship with Powdr-Copper Mountain and Village at Copper employees, parents, public, and other members of the Copper Mountain community.
Be knowledgeable in all departmental aspects of Woodward Copper policies and procedures.
Be able to perform the coaching duties wherever/whenever required.
Generates work schedules and assigns employees to specific duties to ensure standards of the division are met.
Account for all security issues involving cash, theft, liability, and bullying.
May assist with Woodward Copper related on mountain duties which include but are not limited to digging/raking snow or assisting Mountain Operations in maintaining fencing and signage.
Attend weekly operational meetings and is prepared to discuss current operations, labor issues, training issues, and any other pertinent information to Woodward Copper.
Reports to Woodward Copper Camp Manager.
Administration Duties:
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Efficient staff scheduling to meet labor budgets in relation to business volumes and sales targets.
Ensure daily recording of Camp labor in Workday system- report daily and weekly.
Guest Service Duties:
Recognizes and motivates team daily through staff meetings, one on ones, as well as spontaneous or planned recognition to ensure staff is working in a positive, fun, and safe work environment.
Strong team player with proven leadership skills and experience
Ability to communicate effectively and motivate kids, teens, adults, and parents.
Outgoing demeanor and a willingness to act as an ambassador for freestyle snowboarding and skiing as well as a role model for kids and teens.
Other Duties as Assigned:
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.Upholds the most professional image.Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events
Supervisory Responsibilities:
Number of employees supervised: 20-26
Positions Supervised: 2
Responsible for:
Scheduling and assigning work
Salary actions
Training
Disciplinary actions
Performance review
Hiring/termination
Personal Attributes:
Is honest and has the highest integrity
Is able to handle and manage confidential information
Professional appearance. Adheres to all grooming guidelines
Follows established policies and procedures
Is supportive of Core Values
Sets the example for others and is above reproach
Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
Can handle fast paced, potentially high-pressure environment
Is flexible with hours and days of work
Is able to work any hours of the day, any days of the week
Prioritizes and re-prioritizes personal time and work, to have good balance in life
Basic Requirements:
Must be at least 18 years old
Must be able to lift and carry items up to 50 lbs.
Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
Must have a valid US Driver’s License
High School degree or equivalent
Bending, reaching, climbing
Pushing/Pulling
Prolonged standing
Confined sitting
Eye/hand coordination
Visual concentration on equipment
Concentrated reading and writing
Rapid reaction to physical changes (operating equipment)
Peripheral, color, and depth vision
Extended periods of outdoor exposure
Extreme cold
Extreme heat and sun exposure
Preferred Experience and Special Skills:
Minimum 3 years’ formal coaching/instructing experience required
Minimum 2 years’ management/supervisory experience required.
Minimum 2 years’ guest service experience required.
Must have 3+ years’ experience working with kids and/or teens.
1-2 summers experience working in a Camp environment is required.
Previous resort experience in a high volume customer oriented environment preferred.
Strong leadership, communication and organizational skills required.
Computer proficiency in MS windows which includes MS Office: Word, Excel, Outlook, and PowerPoint preferred.
Training experience preferred.
College degree or equivalent preferred.
POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.
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