Details **Open Date** 02/12/2025 **Requisition Number** PRN15633N **Job Title** UU Student - Admin/Clerical **Working Title** Summer Conference Coordinator **Job Grade** SJ **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Type** Non Benefited Staff / Student **Temporary?** Yes **Standard Hours per Week** 40 **Full Time or Part Time?** Part Time **Shift** Variable **Work Schedule Summary** This is a non-benefitted summer position in which it is required to live-on-campus. This position begins May 13, 2024. Days and hours will vary depending on conference groups’ schedules. We are a 24/7 day operation. **Is this a work study job?** No **VP Area** President **Department** 01115 - Guest House **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $13.00 **Close Date** 05/12/2025 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** Summer Conference Coordinators are responsible for the day-to-day conference operations of the University of Utah. This includes establishing working relationships with community partners as well as working with a team of coordinators to facilitate groups staying on campus throughout the summer. This is a live-in, temporary position during the summer months only (anticipated summer dates are May 12, 2025 through August 2nd, 2025). The position requires a minimum commitment of 40 hours per week. Summer Conference Coordinators report directly to the Assistant Director of Summer Conferences. This position requires on-call duty as well as evening and weekend work. **Responsibilities** + Attend one week of mandatory training beginning May 12, 2025 + Attend mandatory weekly meetings every Tuesday at 2:00 pm. + Provide customer service to all conference guests and summer students; this includes serving as a contact/troubleshooter for all guests. + Work desk shifts at the Summer Conference Guest Services Desks. + Assist with summer lockouts between the hours of 6 AM and 12 AM when at the desk. + Handle overnight lockouts during assigned duty shifts. + Respond to maintenance needs, communicating with Maintenance Team. + Assign guest’s rooms and prepare check in packets. + Communicate housekeeping needs and concerns with the custodial supervisor. + Communicate with Dining Services to understand groups’ expectations. + Establish a relationship with the Client/Meeting Planner prior to arrival. + Facilitate and assist with on-site check in/out for assigned conferences. + Use StarRez program to accurately reflect guests in the residence halls. + Responsible for billing accuracy. + Answer all work-related calls in a timely manner. (Phone will be provided by Summer Conferencing.) + Check and respond to all emails, phone calls, or Teams. (Work email will be provided) + Required to follow all University, Department, and HRE Residential policies. + Other duties as assigned. **Minimum Qualifications** Successful applicants will be detail-oriented, professional, and technologically adept. Candidates must have experience in customer service, problem solving, effective communication, and critical thinking skills. Applicants must also demonstrate the ability to perform the essential functions outlined below. Candidates must have experience living in student housing at the University of Utah. A flexible schedule is required throughout the summer. **Preferences** Experience living in student housing at the University of Utah. **Special Instructions Summary** **SUMMER CONFERENCE COORDINATOR** This job is for you if… * You like working in a high energy environment * You are a people person * You have excellent customer service skills * You have good communication skills * You like “hands on” work and experience This job is NOT for you if… * You have a second job * You cannot live on campus * Taking classes (students taking classes can only work up to 19 hours per week) * Heavy outside time commitments Please read the job description to determine if being a Summer Conference Coordinator is a good fit for you. **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.