Your Role EF Bournemouth is looking for enthusiastic and customer-focused individuals to join our Customer Support Team for summer 2025. In this role, you’ll ensure the smooth running of the Customer Support department, providing excellent service to students and staff in a vibrant and international summer school. From handling inquiries to supporting daily operations, you’ll play a key role in creating a positive student experience. Position Details: Full-time (5–6 days per week) or Part-time
Roles available from June 2nd – August 8thFlexible start dates & potential for extension post summer If you’re energetic, student-oriented, and love working in multicultural environments, we’d love to hear from you!  Careers at EF | Open the world with us    At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.    Responsibilities To ensure that administration of the school is run smoothly and effectively in all areas of student experience, welfare, internships, visasTo maintain EF policies, regulations and Golden RulesTo ensure the highest level of Customer Service throughout the schoolTo support students in their daily life and enable them to achieve the best experience and highest learning possibleTo ensure excellent welfare provision in the schoolTo help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently    Requirements   Highly motivated, energetic, positive Excellent customer service skills Excellent communication & people skills Confident with IT Highly organised with attention to detail Ability to handle difficult situations with ease & remain calm & positive under pressure Flexible attitude to work and creative problem solver  Experience with 13-18 year olds (preferable but nor essential)   All offers are subject to a clear enhanced DBS check and two references   Right to work in the UK at commencement of employment     Why you will love working with EF   Work in a truly international environment  Regular social events  Ambition is nurtured and fast-tracked career enhancement opportunities are provided  Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Accommodation provided if necessary (in return for extra residence duties) Access to EF Hello language learning Employee assistance program    EF Education First – Our History and Values Career Progression at EF   -----------------------------------------------    EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.   EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1