Manhattan, New York, USA
391 days ago
Supervisor, After Hours, Customer Care, RN (Hybrid)
Overview

Evening or Overnight shift. Will include a mix of weekday and weekends.


Responsibilities

Triages incoming calls from clients, assesses their needs, gives appropriate clinical recommendations and facilitates client to appropriate level of care or resources. Communicates/coordinates care of client when regional centers are closed. Works under general direction.


Qualifications

Licensure: License and current registration to practice as a Registered Professional Nurse in New York State, required.

Education: Associate's Degree in Nursing, a health or human services field or the equivalent, required. Bachelor's Degree in Nursing, a health or human services field or the equivalent, preferred.

Experience: Minimum of two years experience in Home Care, Ambulatory Care, Emergency Room, Acute Care Telephone Triage and/or Management, required. Clinical competence in nursing, required. Ability to multi task in a fast paced setting, listen attentively /evaluate calls/ use judgement in a time sensitive environment, required. Effective oral/written communication, analytical, interpersonal and leadership skills, required. Proficient in the use of a personal computer preferably Microsoft Windows, preferred.


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