Company Description

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

Job Description

The Supervisor, Commerce Search will work as a member a cross-functional team with ownership of e-commerce strategy. They are responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will support our dedicated commerce team in the creation, optimization, and strategic tie ins of client’s e-commerce initiatives.

This position is strategic in scope and requires the ability to apply detailed e-commerce knowledge to actionable insights and recommendations. They will assist the Vice President in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives. The Supervisor will work in partnership with our Commerce Investment teams (Search, DI, Programmatic, Content, etc.) as well as non-commerce teams (Strategy, Social, Video, etc.) to ensure commerce plans follow holistic strategies and align back to objectives.

Role Objectives:   

Assumes accountability and ownership of Retail Media program successes and failures  

Owns the strategy and planning process as well as activation of Retail Media programs based on client approved annual plans, including all client communication for campaign planning.   

Monitors performance in order to leverage learnings for future strategic recommendations  

Interfaces with other team members to share ideas, communicate service offerings, and to identify and deliver new solutions for clients  

Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business  

Directs the workflow of all client programs, including initiation of projects across departments  

Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable  

Creates digital account strategies and plans for each client  

Provides excellent communication via phone, emails and direct contact  

Effectively creates and delivers client presentations and provides thought leadership to clients   

Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs  

Meets specified deadlines  

Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity  

Adopts stated account management standards and program management best practices  

Assists in training, mentoring, and developing team members  

Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group  

Qualifications

Bachelor’s degree or higher in marketing, advertising, business or equivalent  

3+ years of commerce experience with a varied knowledge across all commerce media  

1-2+ years of experience managing paid search or sponsored ad campaigns with strong understanding of the search landscape (paid and organic) preferred 

Strong cross-media planning background; digital planning capability, including eRetail is required. 

Deep knowledge of key retailers, their ecosystems, and go-to-market strategies 

Experience in Consumer Package Goods industry (CPG) preferred 

Past experience working on a pitch team is a plus, however prior experience working in a business development function is not required  

Expert use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools 

High cultural awareness and sensitivity 

Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences 

Excellent project-management skills; able to manage multiple projects & people 

Skilled writer capable of drafting pitch-ready communication 

High versatility and agility to work on projects across industries

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $90,000 - $105,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.  The Company anticipates the application deadline for this job posting will be 11/8/2024.

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