San Antonio de Belen, Costa Rica
21 hours ago
Supervisor, Credit Cards
Work Flexibility: Hybrid

What you will do:

Responsible for managing the performance of the team in terms of cash application, Credit Cards, Request (troubleshooting), and unapplied cash.Engage and supervise the cash application team under their scope.Lead Tier 1 of Daily Huddle and escalate any major issues to Tier 2.Assist in developing training materials for a newly created team.Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities.Ensure high-quality interactions with internal and external customers.Partner with customer-facing teams, building strong relationships with both internal and external customers.Provide regular updates to SSC management of KPI’s, analysis, and trends.

What you need:

University degree in Business Administration, Finance, Accounting, or other related areas is preferred.Fluent spoken and written English; Portuguese language is a plusIntermediate to advanced skills on the MS Office SuiteOracle and SAP systems knowledge is a big plusStrong knowledge in Service Now tool, including reporting6-8 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems. AP/AR rolesAt least 5 years of experience leading teams,

Travel Percentage: None

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