CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com
Job Summary
Responsible for management and direction of several key functions under the global CS umbrella. Provides guidance and direction to the bi-lingual employees to ensure productivity, quality and timeliness expectations are achieved and exceptional CS is delivered. Maintains a focus on service delivery ensuring the expectations of internal and external customers are met. Provides continuous and effective feedback/coaching to develop employees. Provides supervisory leadership to exempt and non-exempt (including remote) employees servicing CVI Global customers within the Victor facility.