Supervisor, E-Commerce Product Operation
TIFFANY & CO MEXICO S.A. DE C.V.
General Summary:
Product operation management plays a key strategic role in accelerating our brand eCommerce operation strategy in China. Product strategy for achieving business target will be a key to success for this role. The role will have strong ownership of product planning, execution, review, reporting, insights delivery and action plan, driving business from product-wise, and improving product KPI to achieve commercial success with solid product-operation knowledge. This role will have opportunity to be key contact window to local merchandising team, supply chain and global ECom team.
Responsibilities:
Novelty Planning & Strategy
Planning newness forecast and achieve sales target Build up inventory for key moment /by month Build product strategy by channel by campaign Range plan across channel and allocation
Site Merchandising & Product Related Operation
Site merchandising plan for Home Page/ Commercial landing Page/ Product list Page Product on-shelf/off-shelf control Manage Back Order, product transfer & rebalance Master File Owner
Product Reporting
Manage all product related reporting Analysis & bring Insights to improve product operation KPI (incl. traffic, CVR, sales by category & SKU level) Study on market researching & intelligence
Leadership & Ownership
Willing to coordinate & consolidate resource and support cross function/cross team internally/externally to achieve the sales target &KPI Strong supporting & ownership of all products related things
Qualifications:
Bachelor’s degree or above 6+ years’ experience in Digital Merchandising/ Product operation/ Brand Merchandising Solid knowledge of site merchandising & product operation for online channels Have necessary knowledge & experiences with product planning, execution, review, reporting, delivery insight and action plan Strong analytical and planning skills and drive the result at product level Strong product strategy thinking, detail oriented & Client centric thinking Thinking leader & proactive to drive the changes Written and oral communication skills in English
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