**About Our Organization:** Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). **About the Role** The Supervisor, Accounts Receivable oversees the AR team staff activities that promote best practices for AR efficiency and maximization of revenue. You will lead an effective team by demonstrating team leadership, work plan development and project implementation skills. You will create strong customer service orientation and collaboration, results orientation and strategic thinking within the Accounts Receivable unit. You will identify quality issues, advise management and implements solutions. You will also works closely with key team leaders to reduce DSO through effective collections within the GFO organization. You will report to the Manager, GFO, AR and will be based in our Princeton, NJ office. **You Will:** + Prepare detailed chargeback dispute information for AR Analysts weekly. + Oversee the processing and posting of cash receipts to customer accounts, including payments made by credit card, lockbox, and direct debits. + Verify deposit reconciliations processed by AR Analysts, ensuring alignment with the general ledger and other month-end procedures. + Provide guidance and support to AR Analysts in proactively addressing and resolving on-account cash items. + Ensure compliance with audit requirements and support AR operations, including credit card chargeback queues. + Offer expertise and direction to AR Analysts for managing and resolving American Express and Paymentech chargebacks. + Process adjustments to customer accounts and conduct thorough research on complex items. + Review reports and documents generated by AR Analysts for accuracy and completeness. + Partner with Managers in order-to-cash and procure-to-pay processes to resolve customer inquiries. + Collaborate with Credit/Collections and Billing Managers to troubleshoot and resolve customer payment discrepancies. + Evaluate opportunities to streamline and optimize various systems used in the Accounts Receivable department, including credit card chargeback queues. + Assist the AR Manager with any aspect of AR department operations. + Provide testing support for system upgrades, such as SAP and new billing systems. **You Have:** + 3+ years of experience leading, managing and supervising AR staff in a highly dispersed order to cash technology environment. + AR Supervisory experience within the similar industry. + Familiarity with varying lines of business (e.g. billing, collections, disputes management). + Knowledge of systems requirement development and user acceptance testing. + Excellent analytical skills and attention to detail. + Demonstrated interpersonal skills in dealing with employees and all levels of management. + Strong collaboration, leadership, and change management skills. + Strong verbal and written communication skills and excellent presentation skills + Can work in a Labor/Management Partnership environment. + Knowledge of accounting principles and journals. + Ability to review bank statements for irregularities with knowledge in bank reconciliation. + Ability to offer and work on special projects with little or no supervision until completion. + BS/BA or University degree in Accounting, Finance, Economics, Business, or other relevant background/work experience. **Our Benefits** + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Commuter Transit Program + Subscription Discounts + Employee Referral Program Learn more about all our US benefits \#LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Finance Job Category: Finance Union Status: Non-Union role Pay Range: $70,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 45161