ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE 
As the Supervisor and leader of our Los Angeles Last Mile Operations, you will play a crucial role in shaping and refining our delivery program. Your strategic vision and hands-on leadership will be instrumental in ensuring that Thrive Market continues to provide the best possible last-mile service to our members. We are seeking a leader who thrives in a fast-paced environment, embraces innovation, strives to be error-free, and is dedicated to fostering a culture of excellence within the team. If you share these values, we encourage you to submit your application! RESPONSIBILITIESAssist and oversee morning operations of offloading line haul trucks, loading vans, and other administrative tasksConduct morning startup meetings to explain new process changes, and company-wide initiatives and review overall team performanceCreate, assign, and design daily routes for driversMonitor driver progress throughout the day and support and assist in any issue that may occurEnsure proper equipment, operational and maintenance schedules, and procedures; guide team in understanding housekeeping requirementsOversee the usage of equipment and ensure team adherence to all safety procedures and programsMaintain and approve PTO while ensuring the business remains productive for hourly associatesCommunicate and problem-solve with the Member Services department on any issues or failed deliveriesTrack production metrics and utilize data to develop strategies for continuous improvement and reporting to management Mentor, provide training and development to optimize performance, create organizational depth and individual growth Recognize top performance, coach, and administer progressive discipline for poor performance Propose and implement improvements in equipment and processing methods Conduct timecard reviews daily and weekly to ensure pay accuracyQUALIFICATIONS2+ years of proven success in leading and managing teams within last-mile deliveryIn-depth knowledge of last-mile delivery operations, route optimization, and technology utilizationStrong verbal and written communication for effective team and stakeholder collaborationCommitment to delivering an exceptional customer experience and resolving delivery-related concernsStrong data analysis abilities for informed decision-making and continuous improvementKnowledge of and adherence to local and federal regulations in last-mile deliveryExperience with Microsoft Office, Google Sheets, and SlackOutstanding interpersonal and leadership skillsBachelor’s degree or equivalent related work or military experienceStrong math skills and solid analytical abilityExperience using routing softwareBELONG TO A BETTER COMPANYComprehensive health benefits (medical, dental, vision, life, and disability)Competitive pay + equityMultiple work schedules availableOpportunities for advancement. We have programs that will start you on a path and train you along the wayCoverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platformFree Thrive Market membership and discount on private-label productsCasual atmosphere and great people to work with
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at .
© Thrive Market 2025 All rights reserved.JOB INFORMATIONCompensation Description - The starting salary range for this position is between $70K - $80KSalary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more! $70,000 - $80,000 a year#LI-MR1