**Overview** The Supervisor, Patient Services, NBU Programs, oversees the In/Outpatient admissions process for the NeuroBehavioral In and Outpatient Programs, including guiding families through the admission process, obtaining third party payer authorizations/recertifications; managing program waiting lists; maintaining contact with all members of the interdisciplinary team, referral sources and families as necessary. **Responsibilities** 1. Responsible for all aspects of supervision for Intake Specialists and the Administrative Coordinator including but not limited to performance management, annual evaluation, hiring and termination recommendations; training staff, ensuring appropriate levels of staffing, ensuring proper implementation of departmental policies, as well as pre-admission process management. 2. Responsible for the management of the waiting list for NBU admissions; accept referrals, maintain contact with families and referral sources; obtain patient records and maintain evaluation files; contact insurance carriers. 3. Coordinate with Program Director and clinical staff regarding referral problems; update status of patients awaiting admission; to assure all relevant information is communicated to team members regarding specific medical concerns beyond behavioral disorders. 4. Responsible for the management and coordination of pre-admission requirements including notification to families of procedures; record collection for patients; presentation of referrals to NBU team; arranging accommodations for out-of-area families. 5. Responsible for the management of insurance pre-certification for outpatient treatment/inpatient admission including the collection and communication of all relevant, required information to 3rd party payers and provision of updates to maintain authorization/on-going certification for hospital stay. 6. Function as liaison between KKI treatment team and 3rd party payers re: patient status, treatment progress; benefits and changes. 7. Attend monthly census with Department Director; present census and continuum of care data. 8. Participate in project performance evaluation and improvement activities; present appropriate data re: program assessment and progress toward specified program goals. **Qualifications** EDUCATION: * Bachelor’s degree required. EXPERIENCE: * Previous leadership experience is required. Professional experience with staff supervision is strongly preferred. * Minimum of three years of previous administrative support experience. * One year experience with hospital admissions or clinical care of children with developmental disabilities and/or behavioral problems. * One year experience with data management. **Minimum pay range** USD $50,148.80/Yr. **Maximum pay range** USD $85,998.22/Yr. **Vacancy ID** _11387_ **Pos. Category** _Behavioral Health/Neurobehavioral Unit_ **Job Location : Street** _707 N Broadway_ **\# of Hours** _40.00_ **_Job Locations_** _US-MD-Baltimore_ **Pos. Type** _Regular Full Time_ **Department : Name** _Behav Psych - Neurobehavioral Unit Inpatient_ Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet