About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As Photography Supervisor, you will play a part in driving business operations forward by overseeing the development and productivity of the Photography team. You will be responsible for the day to day operations of the photo studio, the consignor and customer experience.You are a team player and excited about innovation. Partnering with leadership to meet and maintain studio goals while complying with company policies and visions. With your previous experience in operations, you possess hands-on ability to own projects relating to KPI’s, process and metric improvements

What You Get To Do Every Day

Responsible for managing a team of Photographers in the studio, with tasks including:

Scheduling

Managing PTO

Staffing

Hiring

Training

Coaching

Promotions

Developing leads

Overseeing daily/monthly production goals for the studio and managing changes

Ensuring that daily studio goals are met

Ensuring that individual goals are met

Enforcing studio policies

Tracking individual and studio productivity month to month

Planning for future growth and staffing

Work with other department Managers to help anticipate and manage product flow

Planning meetings with employees to help motivate and build a team atmosphere

Compensation, Benefits, + Perks

Minimum 1-year production supervisory experience (+2 years preferred) required

Must be punctual 

Basic understanding of operational metrics

Works well with deadlines and metrics

Excellent organizational skills

Proven ability to work quickly and effectively with very strong attention to detail

Proactive and able to show initiative and ideas

The expected salary range for this role is $51,714.00-$65,504.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.