1. Process Improvement & Digitalization - NGBA steering & associated improvements:

As the global point of contact for G-EDM Quality Management and PS&R processes, lead & participate in the development, optimization and automation of processes related to QM and PS&R. Guide functional leads across countries to define the NGBA end-state solution and finalize process models. Conduct regular analysis of existing processes, IT environment, and align with best practices.

2. Change Management - Technical & Organizational:

Identify global/country specific features and enable NGBA workshops for Quality Management and PS&R. Drive role-based training for users across G-EDM. Develop user documentation, process descriptions, guidelines, and procedural instructions.

3. Stakeholder Management & Global Coordination:

Provide updates to key stakeholders on NGBA implementation progress, achievements, and improvements in Quality Management and PS&R. Represent G-EDM in business experts' communities and NGBA forums for Quality Management and PS&R topics. Build internal G-EDM Quality Management and PS&R expert community.