Supervisor, Supplier Quality
Flowserve Corporation
Job Description Summary
The QA Personnel should manage the Inspection activities, development, maintenance, improvement, and management of the Supplier Quality. Should be able to Manage Supplier Quality documentation in compliance to Flowserve procedures, customer specifications , inspection Test plan & applicable Material standards.Develop and Manage Supplier quality KPI’s support customer problem resolution, Internal & external and supplier audits.Provide guidance on inspection practices and regulations to suppliers in terms of Quality requirements and should be familiar with APQP & PPAP process.Conduct supplier audits as required to identify areas for continuous improvement.Develop quality standards to ensure consistent product quality and maintain relationships with suppliers, conduct quality inspections, and implement corrective actions when necessaryOperational Excellence & High Level of Customer Service Standard. Overall able to Support, Embrace and drive accountability and performance-based culture in leading Supplier Quality Programs ,Quality cultural change at supplier and inspection team. Work with a proactive approach to assure accountability of KPIs compliance and reporting (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Corrective Actions).Welding knowledge and skills to address welding related activities for Casting and Fabrication items.Roles & Responsibilities
Own and Drive activities per the Supplier Quality Program pertinent to the assigned supplier portfolio, including.Supplier Approvals (existing supplier approval status and new part qualification) Supplier FPAPsWhen and how a Flowserve Part Approval (FPAP) is actioned.Develop, coach and champion supplier quality team on Quality procedures, tools, and techniquesDevelop and execute plans to improve our supplier quality, delivery, and costs on a continuous mannerDevelop supplier's capabilities of manufacturing for consistent and repeatable quality, such as step-by-step SOP ,risk analysis and mitigation.Manage daily supplier quality activities including Daily load allocation, work completion status , NCR management, Inspection report review, stakeholder communications & Daily issue resolution.Analysis of quality issues observed at Supplier end or Inhouse Manufacturing and support for resolution and process improvement & supplier Quality PerformanceWork with key suppliers to develop a lean culture that drives continuous improvement in quality.Drive NCR management through proper engagement with supplier and review of Root cause and Corrective actions .Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility through Analyzing trends resulting from Statistical Data and propose suggestions/recommendations for process & Detection corrective actions.Preparing of Inspection Test Plan ( ITP) for new development components & to meet Quality requirements and Compliance.Seek and utilize knowledge of the supplier quality engineering professional, including quality systems, technologies, and statistical toolsReport Key Monthly KPI for Supplier Quality which includes First Pass acceptance , Supplier & TPIA NCR , Internal NCR, weekly Plan vs actual, Monthly Kaizens, Supplier Performance.Conduct Monthly lesson learnt with team basis the issues ,Key catches and escapes reported from Supplier inspection personnel.Familiar with ISO 9001: 2015 QMS , Material standards, API standards, ISO standards.Drive internal and external audits and conduct as required during problem analysisInteract & communicate with customer, supplier & other functional areas including manufacturing, purchasing, production, and field service/repair to support on quality issues plus resolution of any problems.Familiar with on Hands experience of Working on a Quality Online Portal.Required Experience ,Qualifications and Skills
BE Mech with 12-15 yrs experience or DME with 15-20 yrs experience in Quality preferably in Pump's , Valves or any other OEM environmentNDE certification for MPI, LP, UT, RT & VTAdditional Welding CSWIP highly recommended. Possess Knowledge of welding , NDE, established quality standards, laws, and regulations of national and international authoritiesOn hand Experience & Knowledge of Similar inspection of all kind of Pump components , Fabrication parts, Baseplates and other associated accessoriesProficient in Data analysis tools & techniques, corrective action request management, RCA and CAPA tools.Good Proficiency in Microsoft Office, English & Fluent in business conversation, interpersonal, communication, negotiation, analytical and presentation skills.Flexible, eager to learn, accurate, analytical with positive, can-do attitude.Must be able to travel both domestic and internationalKnowledge of know Industrial Improvement techniques like Kaizen, Lean- Sigma, PFMEA, 8D , statistical analysis.
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