Job Summary:

Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Performs cleaning and building services.  Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

Essential Functions:

Complies with all Agency policies and procedures and follows contract specifications Keeps up with contract changes, modifications, and provisions Reads, writes, and speaks (communicate and relate information) English Oversees all aspects of cleaning of assigned areas Trains employees in proper cleaning procedures Acts as mentor to newly hired custodians Assigns general cleaning, maintenance, and floor care service duties Ensures all work is performed to contract specifications or company directives Ensures daily supplies are given out and employees have what they need to perform tasks Promptly answer/respond to all calls or messages from project manager or representative Ensures all work follows Chimes DC Quality Control Program guidelines Inspects scheduled work and keeps daily log of cleaning discrepancies Signs inspection reports and other correspondence on behalf of Chimes DC Ensures completion of special cleaning requests as assigned by Manager Ensures assigned custodial workers and lead workers follow work schedules Maintains daily time and attendance records for assigned staff Verifies acceptability of leave requests and return to work documentation Ensures compliance with dress code and personal hygiene standards for self and staff Implements safety policies and procedures Ensures compliance with safety and security procedures for self and staff Assists in keeping SDS book current and chemical list updated Reports malfunctioning fixtures and necessary building repairs Completes time studies and appraisals according to established guidelines Evaluates, disciplines, supervises, and provides feedback to assigned staff Inventories and orders supplies with approval of Project Manager Ensures proper care and maintenance of equipment Performs cleaning and maintenance tasks as assigned Passes and complies with CPR/First Aid training and OSHA training Attends meetings and training programs and relates information to employees Attends work regularly and remains on site for scheduled shift Passes and complies with all building and security requirements and procedures

Secondary Functions:

Assists with completion of new hire paperwork Acts as Manager in absence of Manager Works with outside agency staff and job coaches to aid Chimes employees Ensures customer satisfaction/communication according to the statement of work Performs other duties, tasks, and special projects as required

                  *Duties, responsibilities, and tasks may change at any time with or without notice

Physical Abilities Needed to Meet Work Demands:

Ability to stand or walk for long periods of time Ability to go up and down stairs Ability to reach above the head, bend, kneel, and, stoop Ability to lift, carry, and push up to 50 lbs. as needed Ability to work in dusty spaces or adverse weather conditions Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job:                      

Ability to work independently and collaboratively with others Ability to maintain confidentiality Ability to work in a constant state of alertness and with safety always in mind Ability to be flexible and dedicated to quality and customer service Ability to supervise and develop others Ability to make decisions and solve problems Ability to plan, implement, organize, and prioritize Ability to manage multiple tasks effectively Ability to react immediately to emergency situations Ability to analyze data and recommend corrective action Ability to read, understand, and apply complex contract provisions and technical material Ability to maintain and submit reports, logs, and other paperwork in a timely manner Ability to understand and comply with safety procedures and environmental requirements Ability to report problems and supply and equipment needs to proper authority Ability to use technology for completion of specified job duties Ability to manipulate numbers Ability to act with integrity and ethical standards in job performance Ability to operate machinery without posing a safety hazard to self or others Ability to use and care for equipment and cleaning supplies properly Ability to complete tasks in a timely manner with numerous interruptions Ability to work a flexible schedule Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner Ability to provide guidance, direction, and technical support

Essential Personnel:

This position is designated as essential.  This means that when the facility is faced

with an institutional emergency, employees in this position may be required to remain at  their

work location or to report to work to protect, recover, and continue operations at the facility.

Education:

High School diploma or equivalent preferred Valid CPR/FR certification preferred Knowledge of regulatory standards                   

Experience:

Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract. Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their applications.