Date: Dec 25, 2024 Location: San Juan, PR Company: Popular Workplace Type: Hybrid Supervisor General Description Supervises and coordinates work of the employees as well as processes and operations within the Trust Vault unit. Essential Duties and Responsibilities + Establish unit goals and action plans. + Determines work procedures, prepares work schedules, assigning and monitoring work to improve effectiveness. + Communicate policies, practices, and procedures to employees and ensure compliance. + Conducts staff meetings to discuss operational problems or explain procedural changes or practices. + Analyze all opportunities and recommend ways to improve efficiency and reduce costs. + Prepare various management reports reflecting status of pooled loans and volumes. + Interact with various issuers, including regulatory agencies and auditors to resolve questions and issues regarding deliveries, certifications and compliance. + Ensure that all certifications and re-certifications are completed in accordance with Agency guidelines. Education Bachelor's Degree in Business Administration Experience At least two years of experience in custodial of original documents for securitized GNMA (Ginnie Mae), FNMA (Fannie Mae), FHLMC (Freddie Mac), and FHLB (Federal Home Loan Bank) loans as well as for private loans. Values Passion for People Succeed Together Own Every Moment Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation. Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us atasesorialaboral@popular.com.This email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com. Connect with us! LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/) If you are a California resident, pleaseclick hereto learn more about your privacy rights.