**Overview** **Pay:** $26.50/HR The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) This position will be directly responsible for the overall operation and supervision of a janitorial staff at an assigned location. **Job Description:** + Establish and maintain strong client relationships with a positive customer service orientation. + Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. + Provide leadership and support while being available for emergency and off-hour support. + Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices. + Plan and assign work schedules to ensure service delivery expectations are achieved. + Ensure timely responses to client-reported emergency cleaning situations. + Train staff on building and property security protocols at each assigned client location. + Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients. + Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements. + Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.). + Train and manage Site janitorial and Porter staff. + Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy. + Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients. + Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work. **Minimum Requirements:** + At least 2 years of experience supervising employees. + Experience with commercial cleaning industry is a big plus. + Experience effectively managing teams: solid staff retention, counseling and developing team members, etc. + MS Office (Outlook, Word, Excel) proficiency required. + Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites. + Proven ability to handle confidential information with discretion. + Detail-oriented with a high level of accuracy. + Strong organizational, multi-tasking, and prioritization skills. + Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups. + Resourceful team player with a positive outlook and approachable demeanor. + High School Diploma or GED (Required) REQNUMBER: 108980 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.