**C.H. Robinson is looking for a Collections Supervisor** , to oversee a team focused on achieving accounts receivable goals while driving operational efficiency and team development. You’ll manage workflows, resolve complex issues, and implement process improvements to enhance performance. By coaching team members and aligning their efforts with organizational objectives, you’ll play a critical role in delivering results and fostering a collaborative, high-performing environment. **Apply now** to take the next step in your leadership journey! **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: + Arranges and oversees completion of all work on assigned Collections team + Participates in the recruitment, selection, promotion, and alignment of qualified and diverse talent + Outlines employee role accountabilities and expectations; manages performance to drive the right behaviors and improve results and provides useful real-time coaching, development activities and stretch assignments; supports employees with problem resolution + Manages workflow, account assignments, account on-boarding, problem resolutions and resources for the team + Partners with trainers to close team member knowledge and skill gaps + Identifies, recommends, and implements improvements in processes to increase effectiveness of operations. + Achieves accounts receivable operational goals i.e., DSO, Past Due Percentages + Accountable for meeting organizational quality scores + Understanding of department P&L + Protects organization's value by keeping information confidential + Troubleshoots complex issues with business partners and escalates critical business issues to leadership + Continually expands and increases personal knowledge of accounts receivable, business partner and industry changes or trends **QUALIFICATIONS** Required: + Minimum 1 year of applicable experience in Accounts Receivable and Collections or related finance operations processes + Minimum 2 years of progressive experience fostering teamwork, mentoring, and coaching others or a managing a team + Advanced proficiency in Microsoft Office Suite of programs, specifically Excel + Ability to travel up to 10% (domestically) Preferred: + Bachelor’s degree from an accredited university + Experience working in a fast-paced, matrixed corporate environment + Strong strategic orientation, business savvy, and influence skills + Effective and flexible communication skills with the ability to influence key stakeholder groups + High degree of professionalism, customer service orientation and interpersonal skills + Good judgment with the ability to make timely and sound decisions + Ability to prioritize and manage multiple responsibilities sound decisions + Values a diverse and inclusive work environment **WHAT WE OFFER:** + Real opportunities to grow your talent in a fast-moving, global organization + A fun, open, and inclusive workplace that encourages innovative thinking + Possibility to develop your language skills in our multilingual offices + Opportunities for professional growth with access to training platforms like Percipio and GoFluent + Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life infurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .