Punta Cacique, Guanacaste, Costa Rica
1 day ago
Supervisor de Áreas Publicas

A Public Area Supervisor is responsible for overseeing the cleanliness of public areas to deliver an excellent Guest and Member experience while managing and training staff and organising regular deep cleaning tasks.

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What will I be doing?

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As a Public Area Supervisor, you are responsible for overseeing and ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Supervisor will also be required to manage and train staff and organise regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nResponsible for overseeing and ensuring the cleanliness of all public areas\nManage, train and develop the public area cleaners\nCarry out lost property procedures\nManage customer service issues quickly and effectively\nManage master keys in his/her possession\nOrganise regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing\nReport maintenance issues to Maintenance/Engineering Department\nPatrol Front of House areas and Public Toilets regularly throughout the shift\nWork with other Housekeeping Managers, Office Coordinators, Reception and maintenance to maintain good communication\nEnsure a thorough handover to Housekeeping teams\nCarry out preventative maintenance on equipment\nEnsure team members comply with hotel security, fire regulations and all health and safety legislation\nCarry out any other reasonable task set by the hotel's management\nProvide excellent Guest service\nWhat are we looking for?

A Public Area Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nExcellent organisational and planning skills \nAccountable and resilient \nGood communication skills \nAbility to work under pressure \nA passion for delivering exceptional levels of Guest service \n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPrevious hotel or leisure sector experience \nPrevious experience at Supervisory level

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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