Service Delivery + Manage performance of the R2R Manila team to agreed outcomes. + Together with onshore General Process Owners and the R2R IC Supervisor, agree periodic targets on KPIs and SLAs and by clear dashboard reporting ensuring that focus is also given to transactions that fall outside the agreed service levels and engendering a ‘Right First Time’ culture. + Facilitate partnership between the Manila team and the retained organization. + Manage and monitor Manila activities including the management of R2R IC dashboard reporting. + Work in close alignment with the R2R teams in ensuring changes in policies and procedures are implemented in Manila. + Manage the team to deliver processes to agreed service levels and monitor performance + Review internal controls and resolve all gaps in a timely manner. R2R Intercompany processes and systems compliance Manage the team in the delivery of: + Balance Sheet Reconciliations, Recording and Settlements of Intercompany related transactions, Intercompany Balance Confirmations, Trial Balance Analysis, SOX Compliance + Ensure all entries are posted to general ledger in an accurate and timely manner and prepare management reports for the assigned sets of books. + Maintain strong internal controls by having a full understanding of end-to-end process and ensure that accounting policies and procedures are adhered to. In addition, ensure compliance and alignment across companies and business units, that is to simplify, streamlined and standardized the end-to-end processes. + Have a full understanding of all systems related accounting and participate in implementation of new applications, modules, systems upgrades and user acceptance testing. Review monthly journal entries for accuracy and completeness. Ensure all entries are posted. Review monthly account reconciliations and ensure all discrepancies are resolved in a timely manner. + Co-ordinate audit activities for the assigned set of books. Responsible for statutory audit, tax compliance and ensure that these are completed on timely basis. Resolve audit points. + Liaising with business units, Business Controllers, Business partners, Operations. Take a proactive approach to developing new policies and procedures as needed to fit changing business needs. Relationship Management: + Manage the relationship and service level management with the onshore teams + Manage escalations for Manila R2R team, internal and external customers and stakeholders & employees + Play a pro-active role in internal and external relationship management. + Liaise with onshore teams to agree on SLAs, targets and ensure that target deliverables are achieved for all BUs for in scope activities. LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.