At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Clinical Supervisor I, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing.Each individual performs only those tests that are authorized by the Laboratory Director and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities.
Under the general direction of The Laboratory Managers and Medical Director, is responsible for staff orientation, training and competency assessment, and daily supervision of work activities of personnel.
Provides daily supervision of technical, clerical, and service employees.
-Plans, organizes, delineates, and schedules duties and responsibilities of Laboratory staff in conjunction with the Laboratory Managers.
-Assists other technologists as needed in technical problems and interpretation of results.
-Determines priority of work at the laboratory, assuring timely completion of work.
-Is responsible for ordering and maintaining an appropriate level of inventory and laboratory supplies.
-Maintains manuals on all Standard Operating Procedures and required records and reports.
-Responsible to assure staff adhere to all safety policies and procedures.
-Responsible for orientation, training and competency assessments, assuring staff:
-1. Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
-2. Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
-3. Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
-4. Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
-5. Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and
-6. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
Qualifications
Knowledge, Skills and Abilities
- The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
- Demonstrates advanced level of analytical skills and judgement.
- Demonstrate technical expertise is required in the following areas:
a. FISH analysis: specimen processing; analyze metaphases or interphase nuclei and record hybridization patterns; capture representative images at the fluorescence microscope workstation
b. Chromosome analysis: initiation and maintain of cell cultures using sterile technique; specimen processing; operate automated cell scanner; analyze metaphases using brightfield microscopy, record raw data, prepare final karyograms and record current ISCN.
- Demonstrate technical expertise is desired in the following areas: Multiple Myeloma: specimen processing and triaging for all MM specimens.
- Must have relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
- Must have understanding of computer technology and its application to analytical procedures and quality control.
- Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques.
- Must have the ability to work independently, evaluate situations and act appropriately.
- Detailed knowledge of applicable federal, state and accreditation requirements.
- Ability to multitask in a fast-paced environment.
- Advanced computer skills.
- Comprehensive understanding of test principles, equipment operation and computer system operations.
- Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
- Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
- Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
- Must be able to perform as a team member.
- Excellent interpersonal skills.
- Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
70 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.