Job Summary

The Operations Supervisor will be responsible for overseeing a team focused on Sales Support and Marketing functions supporting Global Nexis Solutions, ensuring that all deliverables and objectives are achieved in line with stakeholder expectations.

Accountabilities

Develop a strong understanding of the business to ensure work accuracy, identify growth opportunities for team members, enhance processes, and drive results.Partner with stakeholders in driving initiatives to execute critical strategies and drive key initiativesCreate strategies to meet service level agreements and performance metrics, while managing day-to-day activitiesAccountable for hiring and retaining talent while overseeing employee training and development initiativesProvide continuous coaching and mentoring to guide employees in their professional growth.Conduct regular performance evaluations and participate in the annual review process.Lead regular operational reviews, addressing action items in collaboration with the manager and business unit partners.Ensure adherence to operational standards and compliance with established procedures.

Qualifications

Bachelor’s Degree holderPreferably with 1-2 years of leadership experience (Open to high potential candidates)Strong people and stakeholder relationship management skillsExcellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organizationStrong organizational, prioritization and delegation skillsProven problem solving and analytical skillsMust be amenable to work on a graveyard or mid-shift scheduleMust be in current role for 1 yearMust not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 months

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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