Job Summary

Overall responsible for warehouse management, team performance, and management of KPIs within the region

Responsibilities/Description

Guide and direct warehouse operators to manage day to day activities for inbound/outbound shipmentsOrganize specific transport (products return, between customers for non-divisional products, for semi-finish products or raw materials)Manage any customer logistics requirements (via Customer Service, other internal departments) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external).Facilitate rush orders preparation outside standard pick/pack time with different departmentsInvestigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customerMake suggestion on possible opportunities for logistics improvement (both service and costs)Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done.Create purchase requisitions for documentation and transportation costsParticipate in calls/meetings with internal-external stakeholdersResponsible for SOX compliance.Responsible for implementing new logistics processes.Maintains continuous interface with warehouse(s) to ensure efficient operations and resolution of problems.
 

Requirements

+7 years' experience with shipping and receiving in a manufacturing, distribution or continuous processing environment.Experience with or ability to learn an automated inventory management systemExperience in direct people managementKnowledge of Warehouse Procedures in a food or pharma environmentKnowledge of transportation (types, carriers, rules, incoterms).Effective communication and interpersonal skills (verbal and written)Fluent business English communication skillsFluent business local language communication skillsProficient ERP skills across full supply functional horizon.Ability to operate in a warehouse environment and storage facility 100% of the timeAbility to multi-taskAbility to handle high-pressure situations

Training / Certifications

SAP WMS function trainingSales Force (SFDC) trainingOflow training

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more