POSITION SUMMARY: 

The DC Inventory Supervisor is responsible for ensuring inventory accuracy, customer service and operational standards and controls are completed in an efficient, innovative manner; Collaboration with internal business teams to develop and implement ‘best practice’ inventory processes and solutions in support of AEO’s Financial and Supply Chain goals. Leading and coaching a group of hourly associates in the processing and distribution of merchandise through a state-of-the-art, high-technology distribution center in a cost effective, safe and customer service oriented manner for seamless fulfillment to our customers and stores. 

RESPONSIBILITIES/ESSENTIAL FUNCTIONS: 

Show Passion, Innovation, and Teamwork through a focus on People and Integrity-AEO's core values! Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.  Accountable for improving overall facility inventory health and accuracy, including Location, Net and Absolute inventory unit adjustments and accuracy rates  Integration of the inventory function with cross-functional partners; DC Operations, Vendor Compliance, DC Systems Support and Supply Chain Planning ensuring alignment in execution and issue resolution  Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments, shifts, and support teams, where needed.  Foster innovative solutions for the DC network; participate in projects and goals as assigned. 

LEADERSHIP, TALENT & CULTURE 

Train, develop, and supervise a group of hourly employees; able to effectively lead smaller teams and larger teams while efficiently supporting the operation and the associates.  Guide team members through coaching, training, growth and development; ensure departmental morale and engagement remains positive and reflective of the AEO Culture.  Promote a safe and productive work environment by communicating expectations and managing deficiencies/behavior, as needed. Help change behavior for the better.  Serve as point of contact for associate concerns and feedback; handle sensitive situations with care and tact while partnering with the appropriate support teams as required.  Communicate daily to associates regarding production/quality goals and Company information. Help others recognize their areas of strength and weakness in a constructive manner. Use various methods to help individuals attain higher performance levels.  Provide feedback, information, support, and resources to others to reach higher levels of performance; optimize personal growth and maximize contributions to the business.  Thorough and timely completion of all job responsibilities as it pertains to administering Company policies, procedures, timekeeping and attendance, etc.  Leverage temporary associates to achieve day-to-day departmental goals (where needed); utilize appropriate channels to deliver feedback and manage performance.  Participate in hiring activities and decisions including internal promotion, temp-to-hire program, onboarding, training, etc.  Evaluate job performance of associates in assigned departments including annual review/merit process, where applicable. 

OPERATIONAL EXECUTION & EXCELLENCE

Maintain focus on OMNI channel-fulfillment through understanding departmental obligations to internal and external customers on an on-going basis.  Work with DC Management Teams inclusive of production planning to manage staffing for maximum productivity and efficiency.  Develop and deliver inventory analysis to identify, inform and guide decision making; recommend actions by analyzing and interpreting data and making comprehensive analyses; Ability to summarize results and insights presenting findings/actions appropriate to internal/external audience  Responsible for reviewing and analyzing inventory adjustments as needed; validating shrink and reconciliation stores  Balance workflow and staffing levels throughout the building, maintaining excellent customer service and communication with all internal partners and teams.  Partner with support teams (maintenance, IT, etc.) to execute plans to meet SLAs and fulfil business obligations; monitor departmental progress and adjust as needed throughout the shift.  Ensure quality / accuracy standards are maintained; communicate and coach for improvement, where needed.  Promote a safe workplace and encourage timely reporting; complete all aspects of the monthly and quarterly Safety Scorecard Program.  Partner and collaborate with other supervisors/departments to maximize and flex the labor force to meet daily objectives.  Support safety incident investigations and corrective actions.  Maintain the security of all merchandise and capital equipment in assigned departments 

QUALIFICATIONS 

Individual should be willing to work in a fun, fast paced environment and be strategic, innovative, logical, objective, a people developer, a relationship builder, and a team player.  Demonstrate flexibility to support other shifts and departments as required.  Bachelor's Degree in Business Management, Logistics or equivalent work experience  Two years previous management experience in a warehouse/distribution/retail environment or equivalent; .com and/or "Omni-channel" retailing experience preferred.  Three years experience in production/processing, auditor/loss prevention in a retail environment or equivalent Strong analytical, prioritizing, problem solving skills  Demonstrated strong professional communication, collaboration skills with strong attention to detail Understanding of WMS and/or experience with RF  Experience working with PKMS, AS-400 and RF Equipment or similar products and equipment. Ability to manage multiple assignments  Bi-lingual preferred: English/Spanish  Excellent written and verbal communication skills, interpersonal skills, and planning skills  Excellent problem solving ability, high sense of urgency  High degree of proficiency with Google & Internet applications Must have the ability to act independently  PAY/BENEFITS INFORMATION: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.  For additional information, please click HERE. AEO may also provide discretionary bonuses and other incentives at its discretion.

At Will Employment: This job description and acknowledgment do not imply employment for any specific period of time. The Company is an “at will” employer. This means that you can terminate your employment at any time and for any reason and the Company can also terminate your employment at any time and for any reason. The Company reserves the right to amend this job description as necessary.