Job Description​

Saint Luke’s South and the Community Hospitals in the Overland Park/ Kansas City, KS area is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs. 

Shifts: Friday- Monday 4 10's: 10:00am-8:00pm

 

Responsibilities:  

Establishes and reviews standards and work procedures for all Patient Access staff in accordance with established policies and practices of the facility 

Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives 

Interviews, selects, hires, evaluates, Patient Access Representatives 

Orients, trains, develops, and supervises all day shift housekeeping staff 

Schedules major project work, assuring that adequate staff and supplies are available 

Conducts staff quality audits, coaching 

Assists Department Manager with budgets 

Reports monthly goals and accomplishments  

 

3 years' experience with hospital or physician revenue cycle experience with patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of associate degree. Your priority will be customer service and engagement in the way you interact with patients, visitors, and associates daily to ensure Saint Luke’s is “The Best Place to Get Care, The Best Place to Give Care.” 

  

Why Saint Luke’s? 

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: 

Medical health plans 

Tuition reimbursement 

Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans 

Retirement contributions 

Employee Assistance Program 

 

Job Requirements

Applicable Experience:

Less than 1 year

Associate Degree

Job DetailsFull Time

Evening (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.