HGV Now Offers Day One Team Member Benefits!
We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres. We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course. Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.
Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
What will I be doing?
Ensure Quality Assurance Standards of Hospitality are provided to all members, owners, and guests on property and/or via telephone. Maintain necessary hard copies of paperwork of all daily operations and file, as needed. Connect with all internal departments including Front Desk, Housekeeping, Engineering, and Security, as needed, via telephone and e-mail. Compute billing charges, collect payments, and provide change. Monitor progress and completion of work assignments by PBX or Front Desk personnel. Make recommendations to management regarding development and corrective active of team members Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!