Essential Duties and Tasks

Support Quality Management in ensuring the Quality Management System (ISO) is being followed. Work in conjunction with Manufacturing Management to ensure manufacturing and Quality Assurance procedures are being performed. Responsible for ensuring that all quality personnel are trained to perform their respective job functions. Responsible to direct the work and supporting Team Leaders & Lab Technicians. Participate in the establishment of quality specifications. Support all activities associated with external audits. Support customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions. Monitor site quality metrics and work with management to develop counter measures as needed. Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods. All other duties as assigned.

Qualifications, Education and Experience

Associate’s degree and or Bachelor’s degree a plus. Minimum of 1 year of supervisory experience. A minimum of 3 years of experience in quality control in a manufacturing environment. Solid working knowledge of quality processes and related manufacturing. Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams and Outlook. Maintains strict confidentiality and protects privacy of confidential/sensitive information. Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines. Ability to communicate effectively (verbal, written, and presentations. Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options. Self-confident, self-motivated professional who thrives in a challenging, fast-paced environment.