Job Summary: Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures.

Duties and Responsibilities: Supervises front end register and refund desk functions including scheduling staffing training performance management etc. - Ensures associates are aware of store promotions policies procedures and programs. - Ensures all front-end equipment cash registers etc. are available and properly maintained. - Schedules and or conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc. - Handles customer refunds returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Ensures paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly. - Performs Cashier Checker duties as necessary. - Makes recommendations for improvement. - Performs other related duties as assigned