Summary This position is located in the Office of American Citizens Services and Crisis Management (ACS), Directorate of Overseas Citizens Services (OCS), Bureau of Consular Affairs, U.S. Department of State. The broad mission of ACS is to develop policies, procedures, and programs that provide guidance and direction to Foreign Service posts on the provision of emergency and non-emergency services to U.S. citizens abroad. The incumbent serves as Division Chief and first-level supervisor of a staff. Responsibilities Ensures responsiveness and consistency in the guidance provided by staff to consular officers overseas related to the U.S. government’s obligations to its citizens abroad as specified by law, regulation, and multilateral and bilateral agreements. Serves as the primary point of contact with CA senior management, White House liaisons, and Congressional staff for high profile cases or issues that fall within the Division portfolio. Coordinates responses to media inquiries related to the Division portfolio in cooperation with CA Public Affairs. Ensures that the Division Country Officers identify, monitor, research, and analyze significant developments, trends, and issues affecting the delivery of citizens services and crisis management services in both the regional area and globally. Reviews analyses and as appropriate recommends specific actions, including recommendations for new or modified regulations or policies, to the Office Director. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. [If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. REMOVE THIS TEXT IF EDUCATION REQUIREMENTS DO NOT APPLY.] NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience implementing agreements through international organizations and with individual foreign governments; Experience in producing public/media statements pertaining to complex policy matters on behalf of a federal agency and/or agency’s senior-most officials; Experience in current international events and key foreign policy objectives of the U.S. government; Experience developing long-range strategies and independently applying this skill on the job. There is no substitute of education for specialized experience for the GS-14 position. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.