Supplier Operations Specialist
PrimeRevenue
ARE YOU READY TO WORK AT PRIMEREVENUE? The Supplier Operations Specialist manages the Supplier onboarding process from the document collection phase all the way through First Trade. This role works in partnership with the Account Executives to release up to hundreds of suppliers at a time from new and existing Buyer Programs. This role supports our goal of speed to monetization on new suppliers. WHAT YOU GET TO DO Effectively process a high volume of supplier onboarding documents daily with a high degree of accuracy. Evaluate and ensure all documents are compiled, accurate and verified as completed accurately for processing. Manage pipeline of suppliers, guiding them through the documentation process for onboarding to enable First Trades. Perform daily outreach to suppliers and funders to obtain any missing information or essential details for clarification. Communicate funding issues and status to suppliers and Account Executives. Maintain reporting on status of pipeline on a weekly basis. Build relationships with suppliers, funders, and Account Executives and deliver a high level of customer service. Consistent communication with Suppliers, Funding Institutions and Account Executives to maintain up-to-date status on each enablement. WHAT ARE WE LOOKING FOR? Bachelor’s degree and/or equivalent experience 3+ years of similar or related experience Experience engaging customers either on the phone or face to face. Experience assembling, administering, and processing application paperwork preferred. Experience using Salesforce or other customer information systems. Experience working with a complex process where attention to detail was necessary. Strong organizational, planning and time management skills. Strong TEAM, client, and service orientation. Ability to multi-task and work with a sense of urgency in a high-volume and time sensitive environment Ability to work independently with moderate supervision and effectively meet deadlines. Ability to display a high degree of initiative and prioritization to plan/divide your day into key activities (e.g. – Responding to emails from clients, following up on clients who have not responded timely, validating documents awaiting approval, etc.) WHAT IS PRIMEREVENUE ABOUT: Established in 2003, PrimeRevenue is the leader in working capital financial technology solutions. PrimeRevenue has the largest and most diverse global funding network of more than 100 funding partners. Supporting 30+ currencies on a single cloud-based, multi-lingual, cross-border network, PrimeRevenue facilitates a volume of more than $250 billion in payment transactions per year. Offering working capital solutions for both accounts payable and accounts receivable, PrimeRevenue is the only supply chain finance provider offering hands-on, 24/7 global support and patent-pending technology. This ensures our clients see more cash, faster, while ensuring sustainable cash flow gains year-over-year. With nearly 200 employees in offices around the globe, PrimeRevenue has a diverse, multi-lingual team that is quickly growing. Our smart, hungry, and humble TEAM is dedicated to our values, PRIDE + Integrity. Performance, Respect, Innovation, Diversity, Excellence and Integrity are engrained in our culture and are integrated into everything we do — which ensures we deliver outstanding results for clients. Our multicultural workplaces offer outstanding opportunities for professional and personal development. Like most successful companies, you’ll find people who are highly intelligent, motivated, fun-loving and above all, ethical. At PrimeRevenue, you will work with a great TEAM that is pursuing a massive overall opportunity. PRIMEREVENUE PERKS: Competitive pay, bonus, and retirement programs Generous benefits and time off programs Professional growth, learning, and development opportunities Innovative, global, TEAM centric environment Community service-oriented culture Collaborative, casual, fun, and flexible work environment with access to top technology, stocked breakrooms, and coffee bars TEAM events and employee celebrations
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