When applicable, Bombardier promotes flexible and hybrid work policies. **Why join us?** Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms. **Bombardier’s Benefits Program** With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: + Insurance plans + _Dental, medical, life insurance, disability, and more_ + Competitive base salary + Retirement savings plan + Employee Assistance Program **What are your contributions to the team?** • Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements • Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line • Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up • Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover. • Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities. • Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans. • Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability. • Provide regular feedback to all relevant stakeholders on supplier support progress through • Effectively communicates to internal and external groups and ensure appropriate escalation. • Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps • Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review **How to thrive in this role? Skills, knowledge & experience:** • You hold a Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience. • You have a minimum of ten (10) to thirty (30) years of experience. • Must be ready to travel 50% of the time • Strong manufacturing and production knowledge and experience are required • Experience working with sub-tiers is a must • You are extremely independent and able to work with new supplier with minimal information • You have experience in project planning and coordination involving several sectors. • Your computer skills in MS Power point, Excel and Word are expert level. • You are able to work on multiple tasks simultaneously and prioritize. • You have a strong sense of ethics and are customer focused. • You have a good analytical, planning, problem solving and interpersonal skills are a must. • You have operational and financial management knowledge, are an asset. • You understand the business relationship & dynamics between the Supplier and Bombardier. • You have strong communication skills and good knowledge of BA system • You are Bilingual (French and English spoken and written). **Now that you can see yourself in this role, apply and join the Bombardier family!** Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws. **Job** Supplier Performance Agent **Primary Location** Wichita, ADMN / MFG, Learjet **Organization** Learjet Inc **Shift** **Employee Status** Regular **Requisition** 5966 Supplier Performance Agent