Tasks:
Processing the purchased parts complaints in accordance with Forvia procedures
Following up supplier 8D reports (technical) regarding content and timing.
Perform 8D evaluation (technical) (e.g. in SAP);
Responsible for the Release of ISIR/PPAP documentation;
Management of not conforming purchased parts (ERP) and coordinate the further actions (e.g. rework, sorting, etc.);
Escalation to management level in case of relevant quality risks which cannot be resolved by the supplier.
Collect the complaint related costs (e.g. in SAP) including all documents (e.g. invoices, test reports, etc.);
Negotiate NQC chargebacks with the suppliers.
Implement and manage supplier development program.
Initiating escalation and take the lead according to the escalation process for suppliers (responsibility matrix escalation).
Plan, coordinate and conduct the process audits in accordance with current standards and track the suppliers audit action plan in agreement with the supervisor.