As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

The Supplier Quality Engineer will have to work directly with the suppliers to meet Cisco Meraki quality standards in the manufacturing of the components. The supplier quality engineer will also be responsible for driving improvements in the area of quality, delivery and manufacturing initiatives. They will also collaborate with suppliers, development engineers (PDME) and contract manufacturers (JDM) for a smooth ramp-up from NPI to mass production.

In this role, you will:

Evaluate supplier quality systems and controls, inspection measurements, measuring techniques, jig-fixtures, etc

Collaborate with development engineers for print/specification completeness.

Visit supplier sites and audit quality standard, workmanship and processes

Team up with suppliers for capability analysis, GR&R and correlation study

Own technical responses regarding commodity quality issues, PPAP certification status, 2nd source qualification and duplicate tool qualification

Review FAI reports with PDME, and follow up on changes and corrections

Learn and utilize Minitab statistical software as an analytical tool

Resolve quality issues and obtain 8D reports with corrective action implementation, and negotiate with suppliers to find equitable solutions for identified quality issues

Monitor and track corrective actions and deviations

Align JDM and supplier for Meraki cosmetics and dimensional specifications

Required Qualifications

BS in Mechanical, Electrical or Industrial Engineering from accredited institutions

5-7 years of quality/manufacturing engineering experience working with quality systems or manufacturing processes

Six Sigma Green Belt or a similar certification

Preferred Qualifications:

Experience in machining, plastic molding, die casting, and sheetmetal stamping

Familiarity in suppliers’ special processes (painting, coating, plating)

Familiarity in semiconductor, MEMs, LEDs, ICs, PCB (SMT) processing, card FA, electro-mechanical assembly, cables, and connector manufacturing operation. Alternate and second source component qualification

Usage of equipment in a metrology/inspection lab such as CMM

Interpersonal skills to handle difficult/urgent situations as well as supplier quality-induced line stoppage situations

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.