Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Quality Analysis / Quality Control Specialist is responsible for providing technical expertise and support to ensure that manufacturing processes and products meet quality standards. This role involves conducting quality inspections, performing data analysis, and developing and implementing quality control plans. The Quality Specialist works closely with cross functional teams to address quality issues, perform root cause analysis, and implement corrective actions. Additionally, this role involves training and mentoring quality staff and supporting continuous improvement initiatives. Responsibilities: Ensuring Product Quality • Conducting inspections and tests on raw materials, in process products, and finished goods • Identifying and reporting any quality issues • Communicating with relevant departments to address and resolve quality concerns Maintaining quality standards • Developing and implementing quality control procedures • Regularly reviewing and updating quality control processes • Training employees on quality control protocols Conducting data analysis • Collecting and analyzing data on product quality • Identifying trends and patterns in data to improve processes and prevent defects • Creating reports and presenting findings to management Participating in process improvement • Collaborating with cross functional teams to identify and implement process improvements • Conducting root cause analysis to identify and address underlying issues Ensuring compliance • Staying up-to-date on industry regulations and standards • Conducting audits to ensure compliance with quality standards and regulations • Developing and maintaining documentation of quality control processes and procedures Managing quality control equipment • Calibrating and maintaining testing equipment • Troubleshooting equipment issues and coordinating repairs • Ensuring equipment is properly used and maintained by employees Performing quality control checks • Reviewing and approving product specifications and quality control procedures • Conducting thorough inspections and tests on products • Documenting and reporting quality control results Leading quality control projects • Identifying areas for improvement and developing project plans • Coordinating and delegating tasks to team members • Monitoring progress and ensuring project goals are met. High Impact Behaviors: • Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives. • Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams. • Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders. Qualifications: • Bachelor’s in Business Administration, Supply Chain Management, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL). • In-depth understanding of inventory management principles and practices. • Experience with conducting inventory audits and implementing process improvements. • Proficiency in inventory management software and systems. • Ability to work collaboratively with other departments to resolve inventory issues • Proven ability to influence and drive change across various levels of the organization. • Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders. • Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.