Supplier Quality Manager is in charge of Amazon hardware device electro mechanical commodities suppliers’ processes development and quality management, covering speaker, MIC, PCB, FPCA, antenna, wireless charger, motor and etc. The key responsibilities include new supplier qualification and capability development, components design review, process setup and continuously improvement, new technologies study and application, technical and quality issues solving, and drive suppliers continuously provide high quality parts.

Key job responsibilities
Supplier quality management
• Supporting new supplier audit.
• Supporting regular process and quality audit.
• Drive supplier process and quality improvement.
Project quality management
• Supporting new part design for manufacture.
• Supporting new process setup and development.
• In NPI phase process line audit and build quality performance management.
• Process and quality related issue solving and support.
Others
• Local supporting cross functional team in design, technical and quality related work.
• Supporting quality system and procedure build up and improvement.
• Supporting CM IQC setup and return parts quality issues analysis.

A day in the life
SQM play important role in Amazon hardware device development.
SQM are a very important bridge in value adding chain, connecting suppliers and Amazon or CM design team together, providing value added in design optimization, process selection and setup.
SQM are firefighters when issue happened, aim to solve the issues in short time with root cause clearly, furthermore, we focus on risks and potential issues prevention.
SQM cooperate with purchasing team, and continuously provide high quality parts to CM factories, and warmly hear feedback and continuously improve.

About the team
Electro mechanical SQM team aim to build and develop robust supplier chain to continuously provide high quality parts for Amazon hardware team. We create the Amazon and supplier win-win solution to create value adding in entire supplier chain.