Lisle, IL, 60532, USA
1 day ago
Supplier Warranty Manager
Position Overview We are currently seeking a Supplier Warranty Manager to join our staff at either our world headquarters in Lisle or our Advanced Technology Center in Elmendorf, TX which is just outside San Antonio.The Supplier Warranty Manager will interface directly with a diverse group of suppliers to recover warranty claim expense incurred by International. Working with cross-functional groups within International (Customer Service, Reliability and Quality, Engineering and Supplier Quality) the Supplier Warranty Manager shares information to aid in identifying root cause of a failure and report back any issues in diagnosis and repair, or in the case of supplier defect, recovery of warranty expense incurred per our agreement. This role will also be responsible for maintaining and negotiating warranty, campaign/recall, and settlement agreements. Responsibilities + Manages the relationship of a group of suppliers to ensure financial reimbursement of monies paid out on warranty claims comes back to International. + Works collaboratively with the product review center, category management teams and dealer network. + Provides administrative support of the supplier recovery, failed material return process and charge back/appeal process. Minimum Requirements + Bachelor's degree + At least 5 years of field service, engineering , product management, or reliability experience OR + Master's degree + At least 3 years of field service, engineering , product management, or reliability experience OR + At least 7 years of field service, engineering , product management, or reliability experience Additional Requirements + Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills • Excellent verbal and written communication skills• Strong analytical aptitude using Excel and PowerBI• Experience in contract negotiation• Effective negotiation skills• Ability to manage multiple projects simultaneously• Experience working with suppliers in a manufacturing environment, preferably automotive/trucking/heavy industry Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. You can learn more about International’s comprehensive benefits package at https://careers.international.com/#benefits. Company Overview At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey. ABOUT INTERNATIONALFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com (https://www.international.com/our-company) . *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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