+ Position covers Sun Gx DSCSA operations for NAM market + Monitor TraceLink inbound and outbound transaction communications with trading partners CMOs, brand owners, internal manufacturing, and sales customers + POC of partners with incoming products receipts either not receiving data or getting wrong data from Sun/Taro + Trouble shoot transactional failures and self-resolve or engage related parties in supply chain, MDM, CS, and IT for them to resolve. + On-board customers and vendors into the TraceLink instances + Support serial verification and trace log reporting in the system and be available for second level support of serial inquiries + Cross-train in other B2B/IT coverages and expect the same support for EPCIS messages + Run and analyze weekly/monthly reports driving data insights and MIS for SCM reporting and ad hoc reports as requested + Other SCM responsibilities to operational support functional activities for NAM market **Qualifications** + 3-5 years experience using TraceLink (or other similar system) + Bachelors Degree in a related field (Computer Science or Statistical Analysis) + Experience with MS Office Suite, with strong proficiency in Excel + Strong time management and organizational skills + Demonstrated clear and effective written and verbal communications + Ability to work in a fast-paced environment + Prior experience in pharmaceutical industry & SCM is a plus We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.