**Job Description:** **WE CREATE EMPOWERED LEADERS!** At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide business aligned solutions on our Supply Chain Team. Within our Supply Chain department, we have multiple focus areas, including **Customer Supply Chain.** **This is a hybrid role that would sit onsite in Milwaukee, WI.** Our **CUSTOMER SUPPLY CHAIN TEAM** is responsible for: + **FORECASTING ACTIVITIES ASSOCIATED WITH CUSTOMERS & PRODUCTS** + **DRIVING ORDER FULFILLMENT INITIATIVES TO MAXIMIZE CUSTOMER SATISFACTION** + **DISTRIBUTION PLANNING** + **CUSTOMER SCORECARDS** + **DELIVERING INDUSTRY-LEADING LEVELS OF CUSTOMER SERVICE** + **CROSS-FUNCTIONAL COMMUNICATION & COLLABORATION WITH OUR SUPPLY CHAIN, DEMAND, SALES, AND CUSTOMER SERVICE TEAMS** **Basically, we ALIGN & EXECUTE.** **You’ll be DISRUPTIVE through these duties and responsibilities:**   + Work with manager to communicate metrics and performance to varying levels of the organization and customer. + Gathers data and conducts analysis with a goal of improving the customer score card. + Resolving compliance metrics with largest customer + Identifies underperforming areas in the supply chain and suggests resolutions/improvements. + Gains thorough understanding of customer performance expectations, routing guides and operational requirements. Communicates updates to supply chain team + Understands, communicates, and manages customer expectations around impact to customers when Milwaukee Tool initiates a change. + Order Management + Pro-actively identifies areas of potential risk of non-compliance and works with Sales, Channel and Supply Chain functions to minimize customer impacts. + Pro-actively works with manager to organize information/data to align and document orders that should not be penalized with the goal of reducing non-compliance violations. + Actively engage in the dispute process to avoid compliance fines. + Categorize/analyze opportunities for improvement and leverage project management skills to coordinate and manage cross-functional team members. + Develops and maintains collaborative relationships with customers. + Reviewing and managing Consumption and Supply/Demand alignment + Product Reservation / Allocation recommendations and management + Promotional execution planning and management + Customer data (POS, Inventory) review, analysis, and alignment **The TOOLS you’ll bring with you:** + 2+ years in Distribution/Transportation/Warehouse operations experience preferred but not required + Bachelors degree in related field + Direct experience in this area or related areas will be taken into consideration + Excel a must + SQL (or experience with other data-based queries) Power Query & Power Pivot a plus + Data analysis + Excellent written and verbal communication. + Able to communicate with departments across the organization. + Microsoft Suite (Excel/Power Pivot/Word/PPT) + ERP experience **Other TOOLS we prefer you to have:**   + Power BI / Power Pivot / SQL experience + Supply chain planning experience + Compliance program experience **We provide these great perks and benefits:**   + Robust health, dental and vision insurance plans + Generous 401 (K) savings plan + Education assistance + On-site wellness, fitness center, food, and coffee service + And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits) . _Milwaukee Tool is an equal opportunity employer._ Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.